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I needed to vent my irritation with the baggage predicament along with your airline. Every little thing else was fantastic, nevertheless the way my baggage was handled would make me Imagine 2 times in advance of reserving with AA once more. I was charged $25 Each individual way for a person bag, not being advised my bag can be carried on for no demand. To incorporate insult to the $50 charged, my bag was damaged on the surface on remaining returned to me.
WOW! Trying to reach your customer service Office through cellular phone is not possible!! I attempted 3 distinctive amount and one particular was disconnected!! A single number I used to be prompted to connect with attempted to have me purchase – not related flight services. I believe I will have to go back to United.
we constantly fly united. generally. a short while ago, even so, we experienced the chance to buy a Significantly lower fare on the web by means of american airlines. now i see why it had been reduced — purchaser service was atrocious, the website didn’t operate properly, And that i dropped out on a superb deal.
A company associate and I traveled again from Punta Cana, DR on flight 1629 from a company excursion very last Friday (two/5/sixteen) and afterwards on to Dallas by way of flight 207. When arriving back into Dallas and retrieving our baggage, we seen a strong odor about the suitcases and after that within the contents inside of, the offensive “musty†smell permeated everything and on some items it’s doubtful that the odor is often taken off.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about wherever I put my bag from the overhead. It absolutely was an uncomfortable moment for me And that i frankly did by no means appreciate this flight attendant’s exceptionally loud and arrogant Mindset.
So, we landed in An additional metropolis, stayed the evening there, and afterwards flew in Yet another Aircraft. We ended up all established to go, after which they informed us we couldn’t go anywhere due to “Mechanical Troubles.
Flight 686 dec 26 2015 My husband & i had been informed the incorrect transfer terminal gate in charlotte on airplane planning to freeport rather than nassau. I went to flight attendant powering counter to make clear flight. He looked at me amusing when i claimed nassau smirked never ever checked out my ticket to make clear Spot This flight was an hour or so delayed so there was no hurry.
no. 0012309351902 from SNA to DFW. I used to be issued foreseeable future flight passes superior check here to get a yr. I'm writing to request you waive the $two hundred transfer charge when I am able to use the passes.
I have already been seeking to obtain a response from another person in consumer service, Marjorie Nir, I was awarded 2 X $200 voucher even so the “Click this link †button only normally takes me back to the AA Web-site.
I will say she(AA) discovered a afterwards flight for me on An additional airline,which I so appreciated,but she certainly might have much more pleasurable in working with me.
The web site doesn't work. Regardless of what tab I choose on the positioning doesn’t perform. I wanted to check the position of my flight And perhaps e-book Yet another a single but very little operates.
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My concern was a bag that was overweight. One woman saved declaring I could only choose 50 lbs, even when I explained to her I had been joyful to pay overage charges. This other woman wasn't far too helpful. Having said that, Nina Kong went genuinely outside of her approach to help me… calling for info, wanting points up…she even helped me move the bag to a secure location although I went by it to find out if I could rearrange and pull some bodyweight out.